Privacy statement

1. Introduction

This privacy statement explains what personal information Aminocore collects through the website aminocore.nl, why it is collected and how it is handled. It describes the website as it works today.

The website can be visited without sharing any personal information. We receive personal information when you choose to send it to us, for example through the contact form or a download form. With your consent, we also collect statistics about how the website is used (see section 8).

2. Who is responsible for your data

The website is operated by Aminocore B.V., Stationsplein 8, 6221 BT Maastricht, The Netherlands, registered with the Dutch Chamber of Commerce under number 63994658.

For any question about this statement or about your personal information, you can contact us at info@aminocore.nl or by phone on +31 (0)43 420 00 71.

3. What information we collect

Through our forms we receive the information you enter, together with the information needed to deliver it:

• Contact form: your name, email address, company type, an optional subject and your message.
• Product brochure and whitepaper forms: your name, company name, email address, whether you would like to receive our newsletter, your acceptance of this privacy statement, and which document you requested.
• Product sheet request: your name, work email address, company name, country, whether you would like to receive our newsletter, your acceptance of this privacy statement, and which product sheet you requested.
• With every form: the language of the page you used and the date and time at which the form was sent.

If you apply for a vacancy, you do so by email from your own email program. The website itself does not receive or store applications.

If you give consent for statistics, we also collect information about how the website is used. This is described in section 8, and the cookies involved are listed in our cookie statement.

4. Contact enquiries

When you send the contact form, the website checks your entries and forwards them to Aminocore as an email. Your email address is added as the reply address, so that we can answer you directly. A confirmation with a copy of your message may also be sent to the email address you entered.

We use this information to read and answer your enquiry.

If the form cannot deliver your message, the page tells you so and shows our email address, so that you can contact us from your own email program instead. In that case your message is sent by your own email provider, not by the website.

5. Downloads and resource requests

When you request the product brochure or the whitepaper, the website checks your entries and forwards them to Aminocore as an email. The requested document is made available to you straight away, whether or not that email is delivered. Each document can also be downloaded through the direct link on the page, without filling in the form.

In some cases the download link may also be sent to the email address you entered. The page tells you when this has happened.

We use this information to know who requested our documents, so that we can follow up where relevant.

6. Product sheet requests

On our product pages you can request the technical product sheet of a product. The form asks for your name, work email address, company name and country, and for your acceptance of this privacy statement.

When the website has accepted your request, it forwards your details to Aminocore as an email, together with the product you requested, the language of the page and the date and time of the request. The product sheet is then made available to you to download. It may also be sent to the email address you entered; the page tells you when this has happened.

We use this information to handle your request, to know who requested which product sheet, and to follow up where relevant.

7. Newsletter preferences

The download forms and the product sheet request include an optional box for our newsletter. It is not ticked in advance, and it is separate from your acceptance of this privacy statement. If you tick it, your preference is included in the email that Aminocore receives about your request.

Ticking the box does not automatically subscribe you to any mailing list. The website does not add your details to a newsletter service.

8. Website statistics (Google Analytics)

We use Google Analytics 4, a service of Google, to understand how the website is used and how it performs, for example which pages are visited and how visitors move through the website.

Google Analytics only uses its cookies after you have given consent for Statistics in the cookie banner. Without that consent no analytics cookies are placed.

The website uses Google Consent Mode. This passes your cookie choice on to Google. As long as you have not given consent for statistics, Google may still receive limited technical signals without cookies — for example that a page was viewed — but these cannot be linked to earlier visits through an analytics cookie. Once you give consent, Google Analytics can use its cookies to recognise repeat visits. If you withdraw your consent, new measurements are again limited to signals without analytics cookies.

When you successfully send the contact form or a product sheet request, the website reports this to Google Analytics as an event. For a product sheet request the event contains the product and the language of the page. These events do not contain the information you entered in the form: no name, email address, company, country or message.

As with any request to an external service, Google receives technical information such as your IP address and browser details when statistics are measured.

9. Google Tag Manager

The website uses Google Tag Manager, a tool of Google that loads scripts on the website, such as the cookie banner and Google Analytics, according to the rules we set. Google Tag Manager is the container that loads these tools; the statistics themselves are collected by Google Analytics, and only as described in section 8.

10. Cookie consent (Cookiebot)

We use Cookiebot to ask for and record your cookie consent. When you first visit the website, a banner lets you accept all cookies, allow a selection or deny everything except necessary cookies.

Your choice is stored in a cookie on your device, so that the website respects it on later visits. Cookiebot also records your consent so that it can be demonstrated.

You can change or withdraw your consent at any time through the cookie settings on the website (the cookie settings button in the bottom-left corner of the page). Our cookie statement describes the categories and cookies in detail.

11. How information is handled

The website does not keep a database of the people who contact us, download our documents or request product sheets. Information sent through a form reaches Aminocore as an email and is handled in Aminocore’s business email environment by the people who need it to respond to you.

12. Email and service providers

To deliver form messages, the website uses an email-delivery service provider that sends the email on Aminocore’s behalf. That provider processes the content of the message only so that it can be delivered.

The website is hosted by a hosting provider. As part of delivering web pages, a hosting provider can process technical information such as your IP address. Aminocore does not use this hosting information for analytics or profiling.

For website statistics we use Google (Google Analytics and Google Tag Manager), and for cookie consent we use Cookiebot, as described in sections 8 to 10.

13. Security and abuse prevention

Every form submission is checked on our server before it is accepted. To protect the forms against spam and misuse, the website limits how often a form can be sent from the same connection within a short period. For this purpose technical connection information is processed briefly. Your IP address is not stored for this purpose.

14. Data retention

The website itself does not keep form submissions: it does not create a separate database of enquiries, download requests or product sheet requests. The technical information used to protect the forms is deleted automatically within minutes.

Emails that reach Aminocore through the forms become part of our business correspondence and can remain in our email environment. We aim to keep personal information only for as long as it is needed for the purpose for which you shared it.

Statistics collected with Google Analytics are kept in our Google Analytics account for the retention period set in that account. How long the cookies themselves are stored in your browser is described in the cookie statement.

15. Sharing of information

The information you enter in a form is passed only to the email-delivery provider that is needed to deliver it to Aminocore, as described in section 12.

Statistics about the use of the website are processed by Google, and your cookie choice is processed by Cookiebot, as described in sections 8 to 10.

16. International processing

Depending on the service provider involved, information may be processed on servers outside the Netherlands. This applies in particular to the email-delivery provider, Google and Cookiebot. If you have questions about where your information is processed, please contact us.

17. Your privacy rights

You can contact us at any time to ask which personal information we hold about you, to have it corrected or deleted, or with any other question about how your personal information is handled. Please write to info@aminocore.nl.

You can change or withdraw your cookie consent at any time through the cookie settings on the website.

18. Changes to this statement

We may update this privacy statement when the website or the way we handle personal information changes. The current version is always published on this page.

19. Contact

Aminocore B.V.
Stationsplein 8
6221 BT Maastricht, The Netherlands

Email: info@aminocore.nl
Phone: +31 (0)43 420 00 71